We've built a small, dedicated team with a strong sense of mission and fun, and are always on the lookout for talented people to join us. Specific positions we're trying to fill are listed below. We are currently located in San Francisco, California.
Note: Meraki does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Meraki employee. Meraki will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes.
Front-End Engineer
Location: San Francisco, CA
Meraki seeks a superstar web front-end programmer to join our user interface team. We are developing innovative user interfaces to manage some of the world's biggest mesh networks and deliver compelling content to those networks' users.
Responsibilities
- Design, build, and maintain web-based interfaces for managing and visualizing large wireless mesh networks.
- Design, build, and maintain end-user content delivery mechanisms for news, community announcements, advertising, etc.
- Scale web site capacity to thousands of simultaneous users.
- Find and solve performance bottlenecks arising in various parts of the system, from client-side Javascript to the database back-end.
Requirements
- Awesome Javascript, CSS, and Ruby on Rails skills. You can make a browser do anything.
- Attention to detail and an eye for for information design and tasteful user interfaces. You know when something looks good.
- Knowledge of relational databases and SQL.
- Engineering depth beyond web front ends. You understand the systems performance implications of your UI. You know how to scale a site to thousands of users.
- Academic computer science background (BS required; MS/PhD a plus)
- Experience with networking is a plus.
To apply, send email with subject "Web UI Engineer" to eng-jobs@meraki.com. If possible, please enclose links to one or two web projects you have worked on.
Firmware Engineer
Location: San Francisco, CA
This position is for talented hackers who love working on low level networking code and wireless firmware. Your work will be widely deployed and used to connect the unconnected.
Responsibilities
- Device driver development
- New hardware platform bring up and build environment optimization
- Firmware performance optimization and analysis
Requirements
- BS in computer science or equivalent. MS or PhD is a plus.
- Exceptional C++/C programming skills
- 3+ years experience in software/algorithm/protocol design, preferably in networking protocols or distributed systems.
- Experience developing and maintaining Linux network device drivers.
- Knowledge or experience in 802.11 wireless is preferred
- Strong foundation in networking, and have developed systems in several networking areas, including TCP/IP, Ethernet, and wireless protocols.
- Linux experience preferred.
To apply, send email with subject "Firmware Engineer" to eng-jobs@meraki.com. If you've worked on an open source or research project, tell us about it or send us a link.
Scaling Engineer
Location: San Francisco, CA
Meraki is looking for talented hackers who are excited about working on a unique, large-scale system which is bringing affordable Internet access to the next billion people. Our tight-knit engineering teams work on challenging problems such as scalable, highly-available backend services, distributed authentication systems, and distilling massive amounts of data into useful web tools.
Responsibilities
- Design core, backend software components
- Code using primarily C/C++, Ruby
- Interface with other teams to incorporate their innovations and vice versa
- Conduct design and code reviews
- Analyze and improve efficiency, scalability, and stability of various system resources
Requirements
- M.S. Computer Science or related field preferred
- Extensive experience building large-scale server applications
- Expert knowledge developing and debugging in C/C++ and Java on *nix
- Knowledge of ruby or other interpreted language
- Experience with operating system internals, filesystems, programming language design, compilers, distributed systems, or server architectures
To apply, send email with subject "Scaling Engineer" to eng-jobs@meraki.com. If you've worked on large web apps, tell us or send us a link.
System Administrator
Location: San Francisco, CA
Meraki is looking for system administrators to help us build out our highly-available backend services and develop the tools to keep it growing and running smoothly. We're looking for people who live, eat, and breathe Linux, Apache, and relational databases because we do too.
Responsibilities
- Maintain and build out backend infrastructure
- Design and implement extremely high-volume, fault-tolerant distributed server systems
- Interface with other teams to incorporate their innovations and vice versa
Requirements
- B.S. Computer Science or related field preferred
- Knowledge of ruby, perl, C and shell
- Experience deploying Linux, Windows, NS6.0, IOS
- Worked with tools such as Nagios, Cricket, Ethereal, tcpdump, Symantec Ghost, Snort, IPtables
- Deep understanding of DNS, SNMP, SMTP, HTTP, TCP/IP
- Experience configuring Apache and setting up either PostgreSQL or MySQL
To apply, send email with subject "System Administrator" to jobs@meraki.com. If you've worked on an open source project, tell us about it or send us a link.
Global Account Manager
Location: San Francisco, CA
Reporting to the Vice President of WW Sales, the Global Account Manager will be responsible for acquiring, driving and closing new sales opportunities with Large Tier 1 wireless and wireline carriers and operators. This is a hunter position requiring an individual to be highly customer-focused and results-driven. As a Global Account Manager you will be a self-starter and possess a strong entrepreneurial spirit, self-motivation, and intense enthusiasm. You will bring experience selling into carriers and operators and have the vision and patience needed to support the exponential growth of the company anticipated over the coming years.
Responsibilities
- Manage full sales cycle from prospecting to deployment
- Focus on driving new booked revenue in the carrier market and manage aggressive quota
- Establish and maintain industry network and knowledge
- Perform as advocate for the customer through solution selling, and technical, product and provision support.
- Conduct contract negotiations
- Formulate internal planning and communication including sales force automation, contact management systems, business case development, and desktop applications
- Focus on penetrating new organizations as well as securing and growing strategic and large size accounts
- Articulate and evangelize the vision and positioning of Meraki to customers and prospects
- Nurture Executive level contacts and specific experience with key carrier and operator accounts
- Compose complex proposals and accurate quarterly, annual and account forecasts
Requirements
- Proven track record of success in a multi-million dollar quota driven environment
- Demonstrated consultative selling and major account management experience with the proven ability to effectively negotiate and determine business needs with executive management
- Experience selling into Tier 1 carrier accounts
- Ability to manage multiple opportunities simultaneously
- Exposed to Target Account Selling or other established sales methodology
- Ability to think strategically and perform tactically
- Great relationship skills, tenacity, resilience and inter-personal/presentation skills
- 4+ years of enterprise technology sales experience
- Wireless and networking experience preferred
- Bachelor's degree or equivalent preferred, MBA a plus
- Ability to travel 50% - including international travel
To apply, send email with subject "Global Account Manager" to jobs@meraki.com.
Account Executive - Carrier Sales
Location: San Francisco, CA
Meraki is helping carriers and operators to rapidly connect large numbers of people to broadband wireless in entirely new ways. The Carrier Sales AE will enable carriers and large network operators in a specific region or segment to connect users with unprecedented speed and economy.
Responsibilities
- Conduct both teleconference and in-person meetings with prospects and customers throughout the sales cycle
- Ensure best-in-class responsiveness and support for carrier customers
- Collaborate with Strategic Account Manager to create and execute strategic account plans
- Drive new booked revenue in the carrier market against aggressive quota
- Establish and maintain industry network and knowledge
- Perform as advocate for the customer through solution selling, and technical, product and provision support.
- Internal planning and communication including sales force automation, contact management systems, business case development, and desktop applications.
Requirements
- Bachelor's degree or equivalent preferred
- Demonstrated consultative and inside selling experience.
- Proven track record of performance against quotas
- 2+ years of B2B technology sales experience
- Wireless and networking experience preferred
To apply, send email with subject "Account Executive - Carrier Sales" to jobs@meraki.com.
Regional Channel Manager
Location: San Francisco, CA
Meraki is looking for experienced Channel Managers who will drive business with channel partners in specific regions worldwide. If you welcome a rapidly growing, fast-paced environment in a dynamic and competitive industry, then we want to hear from you.
Responsibilities
- Execute Meraki's partner selection process
- On-board newly signed partners in your respective territory
- Build strong relationships throughout your region
- Day-to-day operations of partner management including:
- Partner pipeline management
- Overseeing partner's participation in required Meraki training
- Collaborating with partners on execution of marketing programs
- Assist partner in all pre- and post-sales activities to ensure sales success and customer satisfaction
- Lead-generation activities
- Manage regular partner communication programs
- Meet or exceed quarterly sales targets
Requirements
- 4+ years technical sales experience through direct and indirect channels
- Software or software-as-a-service (SAAS) experience a plus
- Demonstrated track record of successful solution selling and quota attainment
- Demonstrated experience working in a small team environment requiring cross-departmental activities
- Goal oriented with a track record of having exceeded sales targets consistently
- Ability to work with many customers and prospects simultaneously a must
- Strong direct sales experience in addition to channel/in-direct sales a plus
- Ability to work independently and in a team environment to maximize results
- High energy, creative and initiative-taking very important
- Excellent written, verbal and presentation skills required
- BS degree or equivalent a plus
To apply, send email with subject "Regional Channel Manager" to jobs@meraki.com
Manager, Inside Sales
Location: San Francisco, CA
The Manager, Inside Sales will report directly to the VP of WW Sales and will be responsible building, developing and managing an inside sales force. This is a high energy position requiring an individual to be extremely motivated and results-driven. As a member of the Meraki Management team, you will be a self-starter and possess a strong entrepreneurial spirit, self-motivation, and intense enthusiasm. You will bring strong leadership skills along with previous Inside Sales Management experience and have the vision and patience needed to support the exponential growth of the company anticipated over the coming years.
Responsibilities
- The Inside sales manager will work with the Inside Sales team to secure and grow new and existing business, meet quotas, mentor and train sales executives
- Assist the Inside Reps in achieving their revenue sales targets.
- Focus on driving new booked revenue in the assigned territory and manage aggressive quota
- Develop, implement and analyze sales programs making necessary adjustments as required to maximize sales profits
- Responsibility for the day-to-day management of the people management aspects of the role: supervising, coaching and counseling, performance appraisal, providing performance improvement/educational opportunities (including on-the-job-training)
- Work in conjunction with the Marketing organization to develop lead generating, fulfillment and tracking mechanisms that drive new opportunity and understanding of the designated market. Create and direct effective reactive and proactive programs for inside sales
- Engage in regular weekly, monthly and quarterly business reviews and ensure accurate forecast activities
- Build and leverage relationships with internal stakeholders such as Field Sales and Channel Sales teams to ensure proper sales coverage throughout the territories
- Report new business opportunities using CRM software
Requirements
- Must have prior Sales Management experience
- Proven track record of leading an inside sales organization in a high quota driven environment
- Strong leadership and mentorship skills along with excellent interpersonal, motivational and communications skills
- Ability to manage high volume of transactions at any given time
- Exposed to Target Account Selling or other established sales methodology
- Great relationship skills, tenacity, resilience and inter-personal/presentation skills
- Wireless, networking, or IT experience preferred
- Strong organizational skills with the ability to multi-task and set priorities
- Bachelor's degree or equivalent preferred, MBA a plus
To apply, send email with subject "Manager, Inside Sales" to jobs@meraki.com
Sr. Sales Engineer (Pre-Sales)
Location: San Francisco, CA
Reporting to the Vice President of WW Sales, the Sr. Sales Engineer will be responsible for providing technical pre-sales support in order to close new sales opportunities with large Tier 1 wireless and wireline carriers and operators accounts. As a Sr. Sales Engineer you will be a self-starter and possess a strong entrepreneurial spirit, self-motivation, and intense enthusiasm. You will bring with you a strong technical foundation, strong customer-focused attitude and have the vision and patience needed to support the exponential growth of the company anticipated over the coming years.
Responsibilities
- Provide technical pre-sales support for Meraki’s Global Accounts sales team
- Partner with sales team to establish strategy for sales, technical direction and lead generation for the territory
- Develop, coordinate, and manage all technical pre-sales activity for targeted accounts including product demonstration, technical presentation development/delivery, solution development, integration and design for RFP/RFI and proposal writing
- Provide Product Development with information and feedback gathered from customers
- Create and Document Best Practices for use of internal Knowledge Base and training
- Deliver technical sales presentations to prospective customers to ensure appropriate fit with Meraki solutions
- Install and configure Meraki devices and provide technical support to prospective customers who are evaluating Meraki Solutions
- Present Meraki’s technical value proposition to customers and partners
- Develop technical knowledge of wireless and associated technologies
- Articulate how our Meraki solutions can solve business problems
- Perform Technical Assessments and make solutions recommendations based on Best Practices
Requirements
- Minimum 4+ years of technical sales/pre-sales experience
- Strong presentation skills as well as the ability to build and present high quality product demonstrations to both technical and executive audiences
- Must exhibit ability to speak in front of large audiences
- Strong customer-facing and relationship building skills
- Must be effective in working both independently and in a team setting
- Strong writing skills with the ability to create technical documentation
- Strong technical foundation of wireless and networking technology including: TCP/IP networking, WiFi, IEEE 802.11 Standardization, WiMax, MANET’s (Mobile Ad-Hoc Networks), Mesh networks
- Experience with enterprise applications, security, systems management, business continuity solutions a plus
- Ability to manage multiple opportunities simultaneously
- Exposed to Target Account Selling or other established sales methodology
- Ability to think strategically and tactically
- Field installation of Wireless networks a plus
- Great relationship skills, tenacity, resilience and inter-personal/presentation skills
- Bachelor's degree or equivalent preferred
- Ability to travel 50% - (may include international travel)
To apply, send email with subject "Sr. Sales Engineer" to jobs@meraki.com
Inside Sales Rep
Location: San Francisco, CA
The Inside Sales Rep will be responsible for generating lead sources, driving and closing new sales opportunities within assigned territory over the phone. This is a high energy position requiring an individual to be extremely motivated and results-driven. As an Inside Sales Rep you will be a self-starter and possess a strong entrepreneurial spirit, self-motivation, and intense enthusiasm. You will bring previous inside sales experience and have the vision and patience needed to support the exponential growth of the company anticipated over the coming years.
Responsibilities
- Assist the Account Managers in achieving their revenue sales targets by acting as the first point-of-contact for prospects
- Focus on driving new booked revenue in the assigned territory and manage aggressive quota
- Present and articulate advanced product features, benefits, and overall product solutions
- Engage in regular monthly and quarterly business reviews and weekly forecast activities
- Build and leverage channel sales relationships
- Manage multiple transactions simultaneously
- Process inbound orders as needed
- Articulate and evangelize the vision and positioning of Meraki to customers and prospects
Requirements
- Proven track record of 2 -3 years in a high quota driven environment
- Pleasant and confident phone voice
- Ability to manage high volume of transactions at any given time
- Exposed to Target Account Selling or other established sales methodology
- Exceptional sales skills, strong verbal and written communication skills, and proven negotiation techniques
- Great relationship skills, tenacity, resilience and inter-personal/presentation skills
- Wireless, networking, or IT experience preferred
- Strong organizational skills with the ability to multi-task and set priorities
- Bachelor's degree or equivalent preferred, MBA a plus
To apply, send email with subject "Inside Sales Rep" to jobs@meraki.com
Technical Support Manager
Location: San Francisco, CA
We're looking for a smart, energetic, and organized Technical Support Manager to lead and build our technical support organization. You'll be responsible for ensuring that Meraki provides the best possible service to a wide variety of customers, from small businesses to some of the world's largest telecommunications companies.
Responsibilities
- Build a technical support team to support our rapidly growing business
- Define support levels, policies, and procedures
- Interface with engineering, sales, and product management
- Personally handle cases and escalations
Requirements
- 4+ years experience building and managing successful technical support teams
- Background in networking, IP, and wireless technologies
- Excellent interpersonal and management skills
- Demonstrated commitment to customer service
- B.S. in computer science or related technical field
To apply, send email with subject "Technical Support Manager" to support-jobs@meraki.com.
Product Manager
Location: San Francisco, CA
Meraki is looking for talented product managers to guide our products from conception to launch. If you're eager to bring access to the next billion people and have a proven track record of excellence, we have a spot for you.
Responsibilities
- Gather and prioritize customer requirements
- Define product strategy, roadmap, positioning, and pricing
- Work with our world-class engineers to build the products
- Assist and train our rapidly growing sales team
Requirements
- BA/BS in Computer Science or a related technical field
- MBA from a top program desired
- 2-5 years of product management or related experience
To apply, send email with subject "Product Manager" to pm-jobs@meraki.com.
Product Marketing Lead
Location: San Francisco, CA
Meraki is looking for an experienced marketing professional to lead Product Marketing. You will play a key role in designing and implementing Meraki's go-to-market strategy including defining our target customer segments, company and product positioning, and value proposition. You will work hand-in-hand with the product management and sales teams to communicate the company's value proposition to the market place, launch new products, and contribute to the product roadmap. If you are a strong marketing leader looking to work in a rapidly growing, fast-paced environment in a dynamic and competitive industry, then we want to hear from you.
Responsibilities:
- Define and continue to refine our target customer segments, product and company positioning, and value proposition messaging. When appropriate drive market research initiatives
- Drive requirements and priorities for the Marcom team to ensure we drive consistent and high impact messaging of our value proposition in all communication channels (e.g., web site, sales collateral, advertising, etc.)
- Lead product launch communication to all our key audiences through all sales and communication channels
- Own the company web site working closely with product, sales, and UED teams
- Lead communication programs to existing customers to increase engagement and loyalty
Requirements
- Deep product marketing and/or product management experience
- Demonstrated track record of working effectively with senior management (CEO, CFO, VPs, etc.), product, and sales organizations
- Broad marketing experience especially leading product launches, marcom, web site strategy and messaging, market research, and branding
- Knowledge and experience with wireless, broadband, and telecom carrier marketplace is a big plus
- Need to be a high energy self starter that can work independently and be a leader in a dynamic environment
- Excellent written, verbal and presentation skills required. You need to be able to sell your ideas within the company as well as be very effective selling the company to potential customers
- Bachelor's degree or equivalent required. MBA a plus
To apply, send email with subject "Product Marketing" to jobs@meraki.com.
Copywriter/Marcom Professional
Location: San Francisco, CA
Meraki is looking for an experienced copywriter and marketing communications professional that can be the "voice" of Meraki. From our web site, to sales collateral, to messages to our existing customers you will be pivotal in establishing a consistent Meraki tone and brand. If you are looking to work in a rapidly growing, fast-paced environment in a dynamic and competitive industry, then we want to hear from you.
Responsibilities:
- Lead copywriting activities for all major communication vehicles including our web site, sales collateral, customer communications, etc. and for product packaging/collateral (e.g., how to guides)
- Provide copywriting leadership, guidelines, and editing for external communications produced by other groups in the company (e.g., company blog that my have contributors from product, engineering, sales, etc.)
- Manage any external agencies or contractors we may employ to provide additional copywriting services
Requirements
- Deep copy writing experience across a wide variety of communication vehicles (e.g., web site, sales collateral, product packaging and manuals, blogs, annual reports, etc.)
- Expertise taking technical concepts and simplifying the message to communicate with non-technical audiences
- Demonstrated track record of working effectively with marketing, product, sales, and engineering/operations teams
- Experience managing other copywriters or contractors/agencies
- Knowledge or experience with wireless, broadband, and telecom carrier, and small to medium sized business markets is a big plus
- Need to be a high energy self starter that can work independently and be a leader in a dynamic environment
- Excellent written, verbal and presentation skills required
- Bachelor's degree or equivalent required. MBA a plus
To apply, send email with subject "Copywriter-Marcom" to jobs@meraki.com.
Accounting and Finance Manager
Location: San Francisco, CA
Meraki is looking for an experienced and hands on accounting and finance professional. You will be responsible for the daily operations of the accounting department. You will also play a key role in developing and managing financial processes and systems to insure timely and accurate management reporting. If you are a high-potential finance person with a can-do attitude looking to expand your skill-set, then we want to hear from you.
Responsibilities:
- Maintain the general ledger, payroll, accounts payable, accounts receivable, inventory, fixed asset, purchase order and financial reporting system.
- Prepare journal entries, reconciliations, financial statements, and budget-to-actual reports.
- Establish and ensure compliance with a system of internal accounting controls, policies, and procedures.
- Develop and monitor customer order processing policies and procedures in consultation with the Sales department.
- Prepare daily and weekly key business reports and distribute to management.
- Calculate sales commission reports.
- Coordinate and communicate with external auditors to support review and audits.
- Productivity improvement projects by automating and streamlining business processes.
Requirements
- Must be willing to dig into the details, be very hands-on, and have a high degree of integrity.
- Capacity to deal with the growing pains of a fast-paced start-up environment and to introduce processes and structure at a measure pace.
- Team player with excellent organization, interpersonal, and communication skills.
- Excel whiz and experience with ERP systems.
- Bachelor's degree or equivalent required. CPA a plus.
To apply, send email with subject "Accounting and Finance Manager" to fin-jobs@meraki.com.
Diversity
Meraki is an Equal Employment Opportunity employer that values the
strength diversity brings to the workplace.